Healthtech

MediBridge

Care that reaches patients before the waiting list does.

Client
Meridian Health Group
Year
2021
Duration
10 months
Team size
8 engineers
MediBridge

Interactive Demo

A hands-on mock of the product we built — click around.

app.medibridge.com

Today's clinic

Tuesday 15 September · Riverside Practice · EMIS sync ●

2/6seen
09:00
EW
Eleanor Whitfield 67yHypertension review
VideoCompleted
09:30
MO
Marcus Oyelaran 45yType 2 diabetes — HbA1c follow-up
VideoCompleted
10:00
PR
Priya Raghunathan 32yPersistent migraine
VideoIn progress
10:30
TH
Tomás Herrera 58yPost-op wound check (photo share)
VideoWaiting
11:00
GA
Grace Adeyemi 29yAnxiety — medication review
Phone fallbackWaiting
11:30
AP
Arthur Pemberton 74yCOPD exacerbation triage
VideoWaiting

Demo interface shown in English.

01

The challenge

Meridian’s post-pandemic referral backlog had doubled, 23% of appointments ended in no-shows, and patient records lived in a patchwork of scanned documents and an ageing practice system. Clinicians needed video consultations that felt clinically safe — not a consumer chat app — with consent capture, identity checks and notes written straight into the patient record. UK GDPR and the clinical-safety standard DCB0129 framed every design decision, and the platform had to integrate with existing EMIS-based workflows without disrupting reception teams already at capacity. Any downtime during clinic hours would translate immediately into cancelled care.

02

Our solution

We shipped a React and Node.js platform with a hardened WebRTC consultation room — bandwidth-adaptive video, in-call image sharing and automatic fallback to a phone call — backed by a FHIR R4 API layer that synchronises appointments, observations and discharge summaries with Meridian’s EMIS systems. A web-based DICOM viewer lets specialists review imaging inside the session, and e-prescriptions route directly to partner pharmacies. Every event lands in an immutable audit log, data stays in UK AWS regions, and role-based access mirrors clinical hierarchies. Load testing to 500 concurrent consultations preceded go-live.

03

Results

-41%
Missed appointments
62k
Consultations delivered in year one
4.8/5
Patient satisfaction score
-30%
Admin time per consultation

Technology stack

ReactNode.jsWebRTCFHIR R4DICOMPostgreSQLAWS

Facing a similar challenge?

We've solved this class of problem before. Let's talk about how that experience applies to your situation.

Discuss your project

Next case study

Velvetline →